Rooms are available to travellers from 4 pm until noon the next day. You can arrive after 4 pm without any problem, as there is someone at the reception to welcome you 24/7. If you wish, you can also arrive earlier on the day of your reservation. Upon arrival, a security deposit of 100$ per night is required and will be returned to you at the end of your stay, following the inspection of your room.

On the day of departure, rooms must be vacated by noon. After your departure and upon inspection of your room, our systems will automatically release the security deposit made at the time of your arrival. The timeframe for receiving your deposit depends on your financial institution.

Your safety is our priority. If one or more persons occupying the room have a particular disability, please inform the reception. We appreciate your cooperation.

At Hôtels Gouverneur Trois-Rivières, customer satisfaction is paramount. To respect other guests currently staying at the hotel, we kindly ask you always to keep noise levels in your room to a minimum. Consult our policy.

Your stay is over, you've packed your bags, and once you've arrived at your new destination, you realize you've forgotten something at Hôtels Gouverneur Trois-Rivières? Feel free to contact us at 819 379-4550 to inform us of the situation. Likewise, we keep track of items found in rooms and will contact you if we find your belongings.

Our staff is available 24/7 to meet your needs. For any requests, contact reception by dialling 0.

To ensure a temperature in your room according to your preferences, a device allows you to heat or cool your room. The control device is located on the wall between the bed and bathroom. Please take note that the cooling device only work in summer (period varies).

Your room is equipped with a 40-inch television connected to the cable distribution system to offer you a selection of TV channels in French and English. To view the channel list, click here!

A microwave can be provided on request for a fee of $15 per night. To request one, please contact reception by dialling 0.

Several safety deposit slots are available at the front desk to keep your personal belongings safe. Please note that the hotel declines all responsibility for valuables left in your room.

A telephone is available in all rooms. To use it, please refer to the instructions written directly on the phone. Note that if the red light comes on, it means you have a message.

To listen to your messages from the hotel, dial 7020 or 7000. The default password is your room number plus the 4 prior to it

Upon your departure, the system will no longer accept new messages. Messages will be kept as long as the room remains vacant and will be automatically deleted when it is occupied again.

You can set your alarm by calling the front desk dial #0

In case you need cleaning or towels, washcloths, pillows, or extra blankets, our housekeeping service is at your service. Dial 0.

All rooms and public areas have free wireless broadband internet access. To connect, select the network. Open your browser and follow the instructions. Password is required. Access is valid for 24 hours.

Terms of Use: Guest may not, under any circumstances, use this internet connection to engage in activities which may directly or indirectly affect, incriminate, or endanger Hôtels Gouverneur Trois-Rivières and agree to indemnify it against all such claims and release it from all liabilities arising from your use of this service. By using this service, you do so at your own risk. Hôtels Gouverneur Trois-Rivières is not responsible for any losses or damages incurred to you or your device during your connection, or as a result of using this internet access service, including but not limited to, loss of use, loss of information, invasion of privacy or data corruption. Although the internet access network provides a minimal level of security, please be aware that due to the inherent public nature of computer networks, your device is always vulnerable to attacks, viruses, and other forms of intrusion. It is your sole responsibility to protect your data and devices. Finally, some internet applications may not work as usual or may not work at all for security reasons. There is no warranty, expressed or implied, on the availability or suitability of this internet access service. Hôtels Gouverneur Trois-Rivières cannot guarantee that your device, software, or application will work with the provided internet access service and will not make any claims or representations in this case.

To remain efficient even while traveling, our business centre is available for visitors' use. Located in the lobby, it is equipped with a computer, high-speed Internet access and a printer. The business centre operates 24/7, and our dedicated team is always ready to assist you as needed, enabling you to maximise your efficiency.

To print documents, visit our business centre located in the lobby.
To receive, send faxes or photocopy documents, contact the front desk by dialling # 0.
These services are available for a fee

One of our highly appreciated services at Hôtels Gouverneur Trois-Rivières is the opportunity for our guests to bring along their pets (cats or dogs) during their stay. We welcome pets of 20 kilograms or less, allowing pet owners to explore the region in good company, while their four-legged companions enjoy a comfortable time at the hotel (upon availability). Discover our policy.

For our most active guests, Hôtels Gouverneur Trois-Rivières offers an exercise room within a dedicated space on the second floor. Open every day from 6 am to 10 pm, the gym features equipment, including a stationary bike, a treadmill, an elliptical bike and an all-in-one muscle-building machine.

Entrust us with your belongings and we will return them to you clean and fresh. We offer a laundry service from Monday to Friday (not available on bank holidays) to wash your belongings. Drop off your clothes at the reception before 8 am, and they will be returned cleaned on the same day. This service is available for a fee, charge by the number and type of items to clean.

An ice machine is available at the end of the corridor on the 3rd , 4th and 6th floor of the establishment.

If you wish, you can receive mail directly at the hotel. Your mail is then kept at the reception. You can claim it at any time.
To send mail, bring it to the front des and they will be mail it for you.

Start your day on the right foot! Directly accessible from the hotel, in the morning the restaurant offers a full buffet breakfast with breads, pastries, eggs, meats, crepes and more.

Opening hours:
Tuesday to Friday from 6.30am to 10.30am
Saturday and Sunday from 7am to 11am

Prices:
Adult Hotel guest: $15.95
Children: $7.95

Non-hotel guests:
Adults: $18.95
Children: $9.95

Hôtels Gouverneur Trois-Rivières offers parking either indoor or outdoor. The indoor car park is accessible via the intercom and has a maximum height of 5 feet 8 inches (1.77m). Cars as well as trucks are permitted outside as the indoor parking offers a maximum height of 5 feet and 8 inches (1.77m). A bike rack is also available for travellers who wish to explore the region by bicycle.

Owners of electric vehicles can charge their cars for free at Hôtels Gouverneur Trois-Rivières. Three 240-volt charging station, including two Tesla charging station, are reserved exclusively for hotel guests in the outdoor parking area.

Several taxis are constantly circulating around our hotel to allow you to move around the area with peace of mind. You can call reception and we'll call one for you.

Several car rental agencies are available around the hotel. Here are some of the agencies in the area: 

• Budget Car Rental Canada : 2222 Bd des Recollets, Trois-Rivières, QC G8Z 2X5 – tel : 819 373-1515
• Hertz : 585 Rue du Père Daniel, Trois-Rivières, QC G9A 5Z7 – tel : 819 372-3111